Critical competitiveness factors for hospitality: a look into the future

  • Celeste Varum University of Aveiro
  • Celeste Eusébio University of Aveiro
  • Carla Melo University of Aveiro
  • António Alvarenga Câmara Municipal de Lisboa
  • Paulo Soeiro de Carvalho Câmara Municipal de Lisboa
DOI: https://doi.org/10.34624/rtd.v2i17/18.12977
Keywords: Hospitality, Scenarios, Competitiveness, Portugal, 2020

Abstract

Taking as staring point four possible scenarios for the Portuguese hospitality industry, we investigated which would be the critical factors of competitiveness for hotels in a 2020 time horizon. The results are innovative and challenging with practical implications for managers. The work is also valuable for the international foresight community by discussing the method and addressing some drawbacks of the scenario process.

 

 

Published
2012-01-01
How to Cite
Varum, C., Eusébio, C., Melo, C., Alvarenga, A., & Carvalho, P. S. de. (2012). Critical competitiveness factors for hospitality: a look into the future. Journal of Tourism & Development, 2(17/18), 661-668. https://doi.org/10.34624/rtd.v2i17/18.12977
Issue
Vol 2 No 17/18 (2012)
Section
Competitividade, inovação e empreendedorismo
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