Systematic Review on Gamification and Cultural Heritage Dissemination

  • Imran Khan University of Aveiro
  • Ana Melro University of Aveiro
  • Ana Carla University of Aveiro
  • Lídia Oliveira


In the current modern world, gamification and its innovative methods become one of the primary tools for advanced communication and socialization with users in a variety of sectors- finance, marketing, business training and entertainment(Kapoor et al., 2018). Studying the skills of the game link shows that game plays a powerful and productive role in improving the key skills and competencies required for success in education, real life, and professional realization (Pellegrino & Hilton, 2012). Comprising the historical-cultural heritage in the field of gaming cultural heritage training might be one of the most promising learning approaches for visitors of all ages. Gaming methods applied to cultural heritage studies include an opportunity to develop digital learning scenarios and paths based on vital historical themes and provide visitors with the possibility for cultural heritage learning.  This article presents the results of a methodical review, aimed to understand how gamification environment used, for the past five years, for promoting cultural heritage sites, activities and enhancing knowledge. A total of 72 studies has been published between 2015 to 2020, and 45 were selected for a systematic review. Results indicated that the final selected studies are mainly using novel gamification approaches for the promotion of cultural heritage.


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Author Biographies

Ana Melro, University of Aveiro

Ana Melro holds a PhD in Information and Communication in Digital Platforms, from the University of Aveiro and the University of Porto (2013). She has a post-doc in information and communication technologies, where she developed a research with communities of practice of social innovators and entrepreneurs. In 2007 finished her master’s degree in Sociology of Childhood, at University of Minho and the degree in Sociology in the same University, in 2004. Ana is member of DigiMedia since 2010. In 2017 she finished a post-doctoral research at the University of Aveiro, supported by an FCT grant, studying the implementation of communities of practice in a rural context. Her main research interests are cyberculture, innovative territories, new media and population development considering the use of technology.

Ana Carla, University of Aveiro

Ana Carla Amaro obtained her High Degree in Science and Communication Technologies and her Doctoral degree in Multimedia in Education from University of Aveiro (UA), Portugal. She has a Post-doctoral training in Science and Communication Technologies, particularly in the areas of Media Convergence and Cyberculture, by developing research in Digital Media and Interaction to understand intergenerational affordances and impacts. Her research interests include technology enhanced intergenerational communication, learning and play, and HCI design, along with the production of audiovisual and multimedia contents, for specific audiences (children and older adults). Ana Carla is an Assistant Professor at the Department of Communication and Art, UA, and member of the research unit Digimedia – Digital Media and Interaction.

Lídia Oliveira

Lídia Oliveira holds a degree in Philosophy from the University of Coimbra (1990), a master’s degree in Educational Technology from the University of Aveiro, in partnership with the University of Valenciennes (France) and Mons (Belgium) (1995), and a PhD in Communication Sciences and Technologies  from the University of Aveiro (2002). Her research focuses on individual, collective and institutional behaviour on the internet. The areas of interest are: Social Network Analysis, Cyberculture Studies, Sociology of Communication, Science and Technologies of Communication, ICT and Education, Multimedia, Information Systems, Digital Libraries, Science Communication, Communication in the Scientific Community (theoretical and empirical studies).


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