From volunteering to experiential learning A service-learning project in Tourism Higher Education

Resumo

In recent years, there has been a growing adoption of more active, student-centered pedagogical strategies, which aim to develop skills beyond theoretical knowledge and better prepare future professionals. Motivated by a diverse range of factors, such as the need to bridge/fill in training gaps identified by the job market, or the difficulty to engage 21^st century students, this adoption of innovative methodologies can also be framed by the lack of systematized data, which allows effective reflection and sharing of good practices in tourism higher education (THE). Innovative pedagogical methodologies are diverse and include service learning, which is understood as an approach that “combines the learning goals and the community service in such a way that it can simultaneously benefit both the students and the community” (Chau et al., 2023, p. 5). This approach is at the root of the Events Team project, a volunteer group that includes students from different courses and levels of higher education (vocational courses, bachelor’s, and master’s degrees) of the School of Hospitality and Tourism of the Polytechnic Institute of Porto (ESHT-IPP), in Portugal. The project – Events Team – aims to support the organization of events promoted by and/or requested to the School, while providing students with the opportunity to engage in hands-on learning experiences. The research hereby presented aims to further contribute to the ongoing reflection on the affordances of service and experiential learning by sharing the insights and key results of the project, namely by exploring the students’ motivations join and take part in the group’s activities, as well as their perceptions on the contribution of the experience to the enrichment of their learning and their future employability.