Revista Turismo & Desenvolvimento

Factors that affect the residents’ propensity to invest in tourism

Yıldırım Yılmaz — 2024-10-22

The current study based on social exchange theory (SET) investigated the impacts of residents’ perception about tourism on their willingness to invest in tourism. Data for this study were collected from residents who reside in Antalya for at least 1 year through online questionnaire utilizing snowball sampling method. The factors that are included in the residents’ perception of tourism were confirmed by Exploratory Factor Analysis first and then Confirmatory Factor Analysis was applied. Hierarchical regression analysis was executed to test the hypotheses in several stages. The results of the study provided a support for the hypotheses that residents positive perception of economic, social and environmental benefits of tourism increases their motivation to invest in the tourism industry.

Portuguese visitors’ attitudes towards technology: A segmentation analysis

Mariana Martins — 2024-10-22

New digital dynamics are being triggered within the tourism ecosystem with direct consequences on visitors’ experiences, which are gradually becoming mediated by emerging and disruptive technologies. However, little is known about visitors’ positioning towards technologies and their impact. This study aims to explore the existence of groups with distinct attitudes towards technology, as well as their characteristics. A segmentation analysis was carried out to identify clusters with different attitudes. Data was collected through a survey by questionnaire with Portuguese residents that have travelled for tourism purposes. A total of 390 questionnaires were analysed and a solution of three clusters emerged. Statistically significant differences were found among the three groups according to visitors’ motivation towards technology, perceived ease of use, perceived usefulness, and sociodemographic variables. This research explores visitors’ attitudes towards technology, particularly robots, during their tourism experiences, being one of the first attempts to segment visitors according to these attitudes. The focus on artificial intelligence is also an added value due to the emerging relevance of this technology tool. The study offers a novel vision of the use of robots in tourism through the visitor lens, while presenting an understanding of distinct segments, providing valuable insights for both academics and decision-makers.

Explorando a Intersecção entre Economia Circular, Gastronomia e Sustentabilidade

Andreia Filipa Antunes Moura — 2024-10-22

O objetivo desta investigação é examinar a produção científica, bem como as tendências e recomendações internacionais sobre economia circular, gastronomia e sustentabilidade. Foi realizada uma análise bibliométrica nas bases de dados SCOPUS e Web of Science (WOS), e os resultados extraídos considerados relevantes foram processados no software VOSviewer. Num total de quatrocentos artigos considerados, autores italianos, espanhóis e americanos são responsáveis pela maior parte da investigação efetuada. Verifica-se uma evolução crescente na produção científica sobre os conceitos de economia circular, sustentabilidade e gastronomia na última década, com o contributo de trezentos estudos sobre o tema, sendo que as principais agências que apoiam financeiramente esta investigação são europeias. Estes resultados ajudam a sistematizar as características da literatura científica produzida sobre a relação entre a economia circular e a gastronomia e o seu carácter sustentável e potenciador. E, ainda, a sensibilizar para a importância das práticas circulares no sector da restauração e a servir de orientação para empreendedores e gestores na escolha de alternativas operacionais mais sustentáveis e eco-eficientes. É o primeiro estudo que aborda a intersecção de temas relacionados com a economia circular e a gastronomia local como contributo para uma restauração mais sustentável.

Autenticidade, Paisagens Alimentares e Marca dos Destinos

Sandra Isabel Fernandes Simões — 2024-10-22

Partindo dos conceitos de turismo gastronómico, paisagens alimentares e branding de destinos, o propósito deste trabalho é responder à questão “De que forma é que o turismo gastronómico contribui para a preservação/recuperação/valorização da autenticidade, paisagens alimentares e para a promoção e definição da marca dos destinos turísticos?”

Através de uma revisão da literatura, desenvolve-se uma reflexão teórica que posiciona a autenticidade como conceito nevrálgico. Considerando a tendência crescente da “expansão do horizonte gastronómico”, esta abordagem é relevante porque identifica novas questões de governança, preservação dos territórios, existência de redes alimentares, éticas e sustentáveis e o papel estratégico da gastronomia na marca dos destinos.

O artigo explicita e estabelece novas conexões temáticas, apontando caminhos futuros, a partir de abordagens mais integradas, que permitam reconhecer e valorizar a autenticidade dos destinos de turismo gastronómico e identificar vantagens competitivas.

Studying and analyzing successful tourism management models in different localities and proposing solutions for application in Dalat, Vietnam

Lang Ngoc Duong — 2024-10-22

This study aimed to identify and analyze successful tourism management models in different localities and propose solutions for their application in Dalat, Vietnam. The study employs a case study approach, content analysis, and an expert survey to analyze successful sustainable tourism management models in Ubud, Bali, Indonesia; Cameron Highlands, Malaysia; and Chiang Mai, Thailand. To refine the proposed model, the study also gathers expert opinions and uses the Net Promoter Score (NPS) tool to eliminate inappropriate factors. Based on the findings, the study proposes a sustainable tourism management model for Dalat, consisting of six elements: destination planning and development; stakeholder engagement and participation; capacity building for local businesses and communities; sustainable tourism practices; infrastructure and facilities; and marketing and promotion. The study's findings provide a useful reference for policymakers, tourism planners, and other stakeholders involved in sustainable tourism management in Dalat and other similar destinations.

Merchants’ Perception Towards Tourism Development Under COVID-19 Pandemic in Iran

Sedigheh Moghavvemi — 2024-10-22

This study expanded the Social Exchange Theory (SET) to elucidate factors motivating merchants in tourist destinations to operate their business despite the high risk of exposure to COVID-19. SET allows for a more comprehensive understanding of economic theory, especially when investigating human attitudes and behaviors during crises, and this study intends to measure the costs and benefits of serving tourists during the COVID-19 pandemic, the impact of merchants’ hospitable behavior, and the perception of personal benefits towards attitude and support tourism development. Questionnaires were collected from 670 merchants from five tourist hotspots in five major Iranian cities and later analyzed using the Structural Equation Modeling (Amos).

The results confirmed that personal benefits significantly affect merchants' support for tourism development. The economic crisis and poor business conditions during the pandemic forced business owners to accept tourists despite the high risk. Social hospitality, socio-cultural benefits, and tourism contribution to the community impact merchants' attitudes towards tourism development. This study expanded the SET model and used it to elucidate how local merchants react to tourists and support tourism development despite the risk of exposure to COVID-19. To the best of the authors' knowledge, this study is among the first to measure individual (Social hospitality, personal benefit), social (social cost and benefit, negative interference tourism), cultural (cultural cost and benefit), and economic (tourism contribution to the community) aspects of tourism development among merchants during the COVID-19 pandemic and economic crisis.

Policymakers, tourism organizations, and local communities can collaborate to promote tourism recovery and sustainable development. Strategies should focus on training merchants to provide excellent tourist experiences, improving infrastructure and services, emphasizing economic benefits for merchants, and managing potential negative impacts.

The Effect of Tourist Experience on Environmentally Responsible Behavior

Üzeyir Kement — 2024-10-22

The aim of this paper is to examine the effects of the tourist experience on environmentally responsible behavior and the mediating role of environmental sensitivity. The study was conducted on tourists visiting Yoroz Urban Forest in Ordu, Turkiye. 279 tourists filled face to face to questionnaire between May and October 2021. The convenience sampling method was used to collect data from the sample group. Tourist experience was tested in the form of two sub-factors: Resource & Environmental Experience and Facility Management Experience. SmartPLS program was used for data analysis. Since the scales are reflective, the covariance-based structural equation model (CBSEM) method was used. According to the result resource & environmental experience, facility management experience, and environmental sensitivity had positively and significantly effect on environmentally responsible behavior. In addition, environmental sensitivity has a positive mediation effect between tourism experience and environmentally responsible behavior. However, the mediation effect of environmental sensitivity is partial.

The The effects of tourism can strain or ease development

Vhutshilo Mukundamago — 2024-10-22

Collaboration between different stakeholders in the tourism industry is widely advocated but, in many cases, it is a challenge which might be the very factor that hampers development. The reasons for collaboration, supports the sustainable management of the industry, bringing together the community and the public – and private sectors however, the success rate over the last 20 years in South Africa is limited. As a possible reason for unsuccessful collaboration efforts, this study explores the roles and expectations of three stakeholder groups in developing the tourism sector. A mixed-methods approach was applied, to collect data from residents, tourism businesses and local government employees in the Vhembe district. Due to the unavailability of detailed residential and business information in this district, convenience sampling was applied for the quantitative research (self-structured questionnaires), resulting in 520 residents and 100 tourism businesses participating. Purposive sampling was used for the qualitative research resulting in 30 municipality employees surveyed through semi-structured interviews. It was clear from the results that collaboration is important to all the stakeholders, which supports previous studies. It was also found that the three stakeholder groups have different perceptions of the effects of tourism development, which contributes to slow development. It is recommended that more should be done to integrate the expectations of all stakeholders and different stakeholder groups to form a collaborative group to speak on behalf of the different stakeholders and develop an integrated plan with buy-in and role clarification of all stakeholders. Added to that, the expectations should be determined before tourism development can happen to resolve issues before venturing into development. One of the major drawbacks of tourism development, in many cases, is the lack of a coordinated and integrated effort.

O papel da inovação e sustentabilidade em alojamentos turísticos na Região do Douro, Portugal

Maria Lúcia Pato — 2024-10-22

A inovação e a sustentabilidade representam ferramentas importantes para aumentar a vantagem competitiva dos alojamentos turísticos e satisfazer as necessidades dos turistas. O objetivo deste estudo é analisar as práticas utilizadas pelos alojamentos turísticos em termos de inovação e sustentabilidade na Região do Douro, em Portugal. Este trabalho teve por base um inquérito direto a 43 alojamentos turísticos nesta região. Os dados foram tratados com base em estatísticas exploratórias simples. Os resultados revelam que 63% dos alojamentos turísticos encontram motivos para inovar, mas 28% nunca aplicaram nenhuma inovação no mesmo. Em termos de sustentabilidade a grande maioria (86%) refere integrar algumas ações relacionadas com a sustentabilidade, embora 61% não tenha um plano de sustentabilidade e mais de 77% não tenha qualquer certificação de sustentabilidade. Em suma, o resultado deste estudo revela que a inovação e a sustentabilidade são temas que os alojamentos turísticos têm em consideração quando se pensa a estratégia do negócio, mas não são o foco. Este estudo apresenta algumas limitações relacionadas com constrangimentos de tempo e dimensão da amostra. Concretamente, o constrangimento temporal não nos permitiu ter uma maior taxa de resposta e impossibilitou a realização adicional de um estudo mais qualitativo seguido da triangulação dos resultados.

Re-exploring Entrepreneurial Intention and Personality Traits among Tourism and Hospitality Students in a Post-pandemic Era

Verda Khan — 2024-10-23

This study aims to extend Ajzen's (1991) theory of planned behavior for a more in-depth analysis of the impact of personality traits on the entrepreneurial intention of tourism and hospitality students in a post-pandemic era. The study also tests the mediation effects of TPB constructs on the link between personality traits and entrepreneurial intention. The convenience sampling technique was used to conduct the online survey in several universities in India to collect the data. A total of 315 valid responses were collected. The data was analyzed using SPSS and AMOS. The results showed that personality traits, especially risk-taking propensity (RTP), locus of control (LOC), and need for achievement (NFA), significantly positively influence the entrepreneurial intention (EI) of tourism and hospitality students. Students with an entrepreneurial family background were found to have higher EI than those who do not have an entrepreneurial family background. Out of all the TPB constructs, it was discovered that attitude mediates the association between RTP and EI, subjective norm mediates the link between RTP, LOC, and NFA with EI, and perceived behavioral control mediates the relationship between LOC and NFA with EI. The findings of this study provide valuable insight into the direct and indirect impact of personality traits on the EI of tourism and hospitality students. The study suggests that educators should give students a chance to engage in various learning programs that would reduce the perceived risk of starting their own businesses among students and help raise potential entrepreneurs. This study was conducted in a post-pandemic era which would increase awareness among business educators.

Smart specialization and tourism 4.0 as catalysts of regional development: A territorial marketing tool?

Vitor Rodrigues — 2024-10-24

Analyzing the Virtual Reality Experiential Dimensions at the Game Centers of Tourist Destinations

Rina Daline — 2024-10-23

The Virtual Reality (VR) games are attracting the attention of the customers lately since they have been offering the most immersive experience through amusement park rides such as VR roller coasters and VR games related to adventure, thrill, scary etc. Bangalore being a gem of the tourist destination and an IT hub was chosen for the study as it has the greatest potential of offering various VR experiences to the customers. The top 6 Bangalore's VR game centers were selected based on the popularity and review count from Trip advisor and Google reviews websites. Analyzing user generated contents have become the intriguing part of business research to find valuable marketing insights in better decision making. An integrated framework is implemented which includes web-data scraping, data pre-processing, AI model designing, sentiment analysis, logistic regression model, support vector machine model to gain insights about VR experiential satisfaction and the factors contributing to it. The AI model, logistic regression predicted the VR experiential satisfaction and support vector machine model classified the VR experiential dimensions. The empirical findings shows that the majority of the customers are extremely satisfied with the VR experiences and illusion and immersion are the major influencing factors for experiential satisfaction.

The Impact of the Organisational Commitment of Hotel Staff on Their Job Satisfaction and Job Performance after Covid-19

İbrahim Çetintürk — 2024-10-23

This study aims to investigate the impact of organizational commitment on the job satisfaction and job performance of hotel employees after the Covid-19 outbreak. Furthermore, this study examines the correlation between organizational commitment, job satisfaction, and job performance in the context of hotel employee dismissals during the Covid-19 pandemic. This study's sample population comprises employees of hotels approved by the Turkish Ministry of Culture and Tourism for operation. Data collection was carried out through the use of a questionnaire. The data were analyzed using the SPSS 21 software package. The study found that the organizational commitment of hotel employees significantly impacted their job satisfaction and performance after the Covid-19 pandemic. It was confirmed that affective commitment is a precursor to job satisfaction and performance. The results confirmed that those not laid off during the Covid-19 pandemic exhibited a higher average job satisfaction and performance.

Perception of the local community on the role of the gandaresa woman in the preservation of intangible cultural heritage through tourism

Dina Ramos — 2024-10-23

In rural territories, tourism products are offering unique experiences to communities and tourists who are interested in knowing the experiences and traditions of these places, where communities are essential for the preservation and transmission of intangible cultural heritage. The world’s competent authorities are aware of the importance of safeguarding tangible and intangible cultural heritage, as well as the role of local communities in its preservation, which is vital for its future. This study aims to understand the perception of the Gândara community in the municipalities of Vagos, Mira and Cantanhede (Portugal) about the role of 'Gandaresa Women' in safeguarding intangible cultural heritage through tourism. The Gandaresa Woman is a fundamental element in the creation of the local and regional identity of these territories, being a vehicle for the transmission of traditions and knowledge between generations. Interviews were conducted with the population living in the territories of Vagos, Mira, and Cantanhede (Portugal). The results show the evident importance that these women had in the transmission of traditions and knowledge, that have been passed from generation to generation. It is essential to raise awareness in the resident communities towards a greater knowledge of their culture, and tourism has an active role in the preservation of the Gandarês heritage. The combination of tourist activity with the revitalisation of this heritage seems to be accepted by the local community.

Slum tourism, why not? The potential of coastal slum as a tourist destination

Sri Aliah Ekawati — 2024-10-23

The slum settlement area around the tourist attraction of Tanjung Bayam Beach, Kelurahan Tanjung Merdeka, is the entrance gateway to this tourist location. Therefore, the poor settlement conditions, also affect the image of the area, especially the tourist attractions. Although there are still pros and cons, the concept of slum tourism has become one of the alternatives to trigger an improvement in the quality of the environment and life of the people living in slum settlements. This research aims to identify the potential of slum settlements in Kelurahan Tanjung Merdeka from the point of view of tourist attractiveness, accessibility, socio-economic life, accommodation, and facilities. The methods used in this research are field observations for data collection and weighing for analysis. The findings of this study are the results of calculations that indicate that the slum settlements around Tanjung Bayam Coast tourist attractions are potentially to be developed. It is hoped that this research will be a benchmark for further research related to the development of settlement potential for the slum tourism industry and the improvement of the quality of the slum settlement environment.

Examining the key determinants of subjective well-being among hotel employees: The moderating role of psychological resilience

Elham Anasori — 2024-10-23

Tourist Preferences for Regional Food: A Study on Food Neophobia and Consumption Value Factors

Abhay Chamoli — 2024-10-23

In recent years, tourism has experienced significant growth with a focus on traditional and nutritious regional food, allowing local farmers and service providers to establish distinct regional identities. However, despite their curiosity about regional food and beverages, tourists often exhibit hesitance in trying these offerings. This research represents the first comprehensive attempt to analyse tourists' purchasing behaviour concerning regional food in Nainital, India, renowned for its organic and therapeutic staple foods.

This paper employs statistical analysis to investigate tourists' intentions to purchase regional food and explores the moderating impact of food neophobia (FN) within the framework of the theory of consumption values (TCV). Data was collected through a survey of 266 tourists. The results indicate that Functional, social, and Emotional values significantly and positively influence tourists' intentions to purchase regional food. Moreover, both Functional and social values are moderated by food neophobia in their relationship with purchasing intentions. This study offers valuable insights into consumer food choices, enabling entrepreneurs and decision-makers to accurately assess the likelihood of tourists purchasing regional products.

Tourists’ characteristics, food tourism motivations, segmentation, and satisfaction

Charilaos Kalpidis — 2024-10-24

Athens is known globally as a tourism destination due to its culture and history. However, the city’s rich gastronomy and food products are only recently acknowledged as a vital resource for tourism development and scarcely researched. The present study aimed to identify tourists’ characteristics, food tourism motivations, and satisfaction concerning gastronomy. The objectives were to identify possible segments between tourists based on their attitude towards food, determine their specific motivations and level of satisfaction, and analyze their socio-demographic characteristics, travel decisions, and food-oriented activities. Fieldwork was conducted, and 640 valid questionnaires were completed. The findings revealed three distinct segments, the primary motivational factors, and the degree of satisfaction among the participating travelers. The practical implication of the study is a better understanding of the tourists in Athens and their engagement with food and gastronomy, which may assist entrepreneurs and DMO managers in raising the destination’s attractiveness.

Exploring Community Engagement, Gender and Sustainability among Tourist Destinations in India

A. Vinodan — 2024-10-24

This paper aims to investigate the dimensions of community engagement (CE) strategies and their relationship to destination competitiveness. Further examined the gender differences in CE in tourist destinations of India. The study adopted the exploratory sequential method. Primary data was collected through focus group discussions and expert interviews in the qualitative stage. A structured questionnaire was used for the descriptive stage. Factor analysis and a t-test were used for data analysis. The results indicate 16 CE strategies with three dimensions: governance, stewardship, and empowerment. The study further revealed no gender difference in assimilating CE practices and processes supporting the grass-root level sustainability of CBT destinations. The study goes beyond the conventional framework of CE as the study provides a holistic perspective of local empowerment, stewardship, and governance of tourism resource management that supports policymaking. Further, the study gives impetus to strengthen the local sustainability of tourism operations while understanding the potential gendered difference in resource appropriation.