Studying and analyzing successful tourism management models in different localities and proposing solutions for application in Dalat, Vietnam

Abstract

This study aimed to identify and analyze successful tourism management models in different localities and propose solutions for their application in Dalat, Vietnam. The study employs a case study approach, content analysis, and an expert survey to analyze successful sustainable tourism management models in Ubud, Bali, Indonesia; Cameron Highlands, Malaysia; and Chiang Mai, Thailand. To refine the proposed model, the study also gathers expert opinions and uses the Net Promoter Score (NPS) tool to eliminate inappropriate factors. Based on the findings, the study proposes a sustainable tourism management model for Dalat, consisting of six elements: destination planning and development; stakeholder engagement and participation; capacity building for local businesses and communities; sustainable tourism practices; infrastructure and facilities; and marketing and promotion. The study's findings provide a useful reference for policymakers, tourism planners, and other stakeholders involved in sustainable tourism management in Dalat and other similar destinations.