Quality management in universities: towards an integrated approach? Maria J. Manatos Department of Social, Political and Territorial Sciences & CIPES, University of Aveiro Maria J. Rosa Department of Economics, Management, Industrial Engineering and Tourism & CIPES, University of Aveiro Cláudia S. Sarrico ISEG Lisbon School of Economics and Management, University of Lisboa & CIPES Abstract No abstract available. PDF Published 2018-01-01 Issue Vol 9 (2018) Section Research highlights License