Towards an efficient IS service management: the internal customers' zone of tolerance

Autores

  • Hugo Ribeiro School of Accounting and Administration, University of Aveiro
  • Belém Barbosa School of Accounting and Administration, GOVCOPP, University of Aveiro

Resumo

No abstract available.

Referências

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Publicado

2017-01-01

Edição

Vol. 8 (2017)

Secção

Research highlights