Reset ou Game Over?

Como a geração Z está (ou não) a atualizar-se para a Indústria 5.0: Caso CUF

Abstract

This study examines the role of upskilling and reskilling strategies in preparing generation Z for Industry 5.0 within the CUF hospital network. Generation Z (having engaged with technology from an early age) experiences a tension between expanding digital competencies and enduring humanistic values. Accordingly, our aim was to assess clinical staff perceptions of the need for continuous training and the barriers to adopting technological innovations. We employed a mixed‑methods design, combining an online survey of 38 healthcare professionals, with reliability confirmed by a Cronbach’s alpha of 0.76, and five semi‑structured interviews exploring participants’ motivations and perceived obstacles. Findings reveal that 55.3 % of respondents perceive genuine efficiency gains from new technologies versus legacy systems, yet 68.4 % report difficulties during integration processes. Furthermore, 89.5 % acknowledge a need for ongoing training—especially in diagnostic and digital treatment technologies—expressing a clear preference for hybrid learning formats. A Fisher's exact test indicates significant generational differences in training‑need perceptions. We conclude that generation Z is keen to develop professionally, although its advancement hinges on flexible, short‑duration training programs aligned with its dynamic learning styles. Cultivating an integrated, human‑centered training culture in CUF hospitals should therefore be a strategic priority to ensure that Industry 5.0 genuinely enhances patient care while valuing healthcare professionals.