The Cognitive Walkthrough Method in the Evaluation of Interfaces: a case study on the Coronavirus Map site
Abstract
The Pandemic COVID-19 times brought to society the reality of social isolation and
a range of communication and interaction difficulties, in addition to physical and mental pathologies resulting from it. In this sense, new technologies are essential to enable quality information and socialization and the usability of digital systems has become an essential aspect for the quality of life of individuals. But how to identify usability problems in interfaces since social isolation has also hampered research with users? In this paper, the Cognitive Walkthrough method was applied to evaluate the interface of the Coronavirus map website. As a result, recommendations have been proposed that will contribute to the usability of the site. It was also verified that the Cognitive Walkthrough presented itself as an adequate alternative for the evaluation of interfaces in situations in which it is not possible to carry out tests with users.
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